ERP Guides

Procurement and order process

How to Manage Purchase Orders

A purchase order communicates which goods or services are being procured, and under what quantity, price and delivery terms. Order management turns an approved buying decision into a clear document, obtains supplier confirmation and tracks delivery until the balance is resolved.

Commercial scope

Item, quantity, price and currency

Supply commitment

Supplier confirmation and due date

Fulfilment

Goods receipt and open order balance

The order document

Make the supplier’s terms explicit

Clear order lines help purchasing and the supplier refer to the same item and delivery expectation. Ambiguous descriptions can cause discrepancies at receipt and invoice review.

Item and specification

Code, description, technical characteristics, variant and any required quality standard.

Quantity and unit

Net ordered quantity, unit of measure and package conversion.

Price and currency

Unit price, discount, tax treatment and basis for the total amount.

Delivery and payment

Delivery location, requested date, payment due terms and freight conditions.

Order lifecycle

What should be tracked after an order is placed?

01

Confirm the order scope

Match the approved request or purchasing decision to item code, description, specification, variant and unit. Record the reason whenever order quantity differs from the requested quantity.

02

Record supplier and commercial terms

Specify supplier, unit price, currency, discount, tax, payment terms, delivery location and freight responsibility. Confirm that the quotation and purchase order cover the same scope.

03

Track due dates and confirmation

Keep the requested date separate from the date confirmed by the supplier. Link order transmission, supplier acceptance and shipment details to the record; do not treat an unconfirmed date as firm.

04

Record revisions and cancellations

When quantity, price, date or specification changes, retain the revision date, previous value, new value and approver. Make clear which version was sent to the supplier.

05

Compare receipts with the order balance

Subtract received quantities from the ordered amount to update the open balance. Track partial deliveries, shortages or overages, items awaiting inspection and remaining due dates separately; do not close before resolution.

Partial delivery example

Received quantity reduces the open balance

Suppose 500 units were ordered and delivered in two shipments of 300 and 150. Link each receipt to the order line through its own goods receipt record. This keeps the 450 accepted units, any quantity awaiting inspection and the remaining 50 visible separately. Obtain a revised supplier date for the balance.

Ordered quantity

Open
500units ordered
300Receipt 1
150Receipt 2
50Balance

Illustrative quantities. Rejected or blocked quantities from inspection should be tracked separately from accepted usable quantity.

Separate requested and confirmed dates

Do not treat a date as firm in production or dispatch plans until the supplier confirms it. If delayed, review the revised date and affected requirements.

Preserve revision history

For changes to price, quantity, date or terms, retain the previous version, approval and latest document sent to the supplier.

Match receipt to the order

Check received quantity, unit, inspection result and order balance. Keep discrepancies between order and receipt visible during invoice review as well.

Frequently asked questions about purchase orders

When is a purchase order confirmed?

Internal approval, sending the document to the supplier and supplier confirmation are separate states. Record the date and owner of each stage, and track the supplier’s acceptance of quantity and delivery date separately.

How should a partial delivery be tracked?

Link each receipt to its purchase order line. Show received quantity, acceptance or inspection status and the remaining balance; obtain a revised confirmation date if needed.

What if the order quantity changes?

Keep the earlier version and record the change with its reason and approval. Confirm the new quantity and date with the supplier, then update the linked request, inventory plan and need record.

Does an order record count as a goods receipt?

No. The order states the terms of supply. Goods receipt is a separate record made after checking the quantity and conformity of items actually delivered.

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